Before I joined Oracle, I was honored to be an ACE Director for several years, and boy did I get spoiled. Especially at Oracle Open World time. Oracle paid for my airfare and hotel. They set up the hotel reservation. They picked me up in (non-stretch) limo and delivered me to that hotel. They drove me back to the airport. Nice.... Then I rejoined Oracle in March of this year. In late August, I was talking with a friend at Oracle and mentioned that I had yet to arrange my hotel. "Whaaaat?" she practically screeched in the phone. "You don't have your hotel? Oh, Steven, you better get on that right away." Turns out I had received an email on 7 July saying, in effect, "Congrats, Steven as Oracle employee. We have confirmed your registration for the now. NOW GO RESERVE YOUR HOTEL ROOM." But I didn't notice that last part. Just filed the email away. So I followed the advice of my friend, and went on-line to get my hotel reservation set up.